CRMToday.com - PRWeb Press Release Group http://www.rsspad.com/rss2/12874.xml CRMToday.com provides business information, resources, and interactive tools that help companies improve their customer relations management. - Powered by PRWeb and RSSPad en xml@emediawire.com xml@emediawire.com 30 Contact Center Expert on CRMToday.com Gives Tips for Maximizing Customer Service http://www.prweb.com/releases/2007/07/prweb541250.htm When they're successfully integrated in a contact center, CRM (customer relationship management) and customer service technologies can increase a business' level of service and create sales opportunities. An "Experts Corner" article at CRMToday.com describes some of the possibilities. CRMToday.com is an online resource for businesses that need CRM solutions. (PRWeb Jul 23, 2007)

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]]> Mon, 23 Jul 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/07/prweb541250.htm Customer Relationship Management and Self-Service Go Together, Says CRMToday.com http://www.prweb.com/releases/2007/07/prweb538171.htm Self-service technologies can yield a win-win situation for customers and businesses if a few key principles are followed, says a new article on CRMToday.com, a business to business online resource. The article, Self-Service: Talking Your Language, written by a member of the site's expert panel, reports that customers do not have a problem with the technology of Interactive Voice Response (IVR) and related systems, only with their poor implementation. (PRWeb Jul 10, 2007)

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]]> Tue, 10 Jul 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/07/prweb538171.htm Customer Focus a 'Myth,' Says Top CRM Exec in CRMToday.com Editorial http://www.prweb.com/releases/2007/06/prweb535395.htm Most companies' claim to put customers first is just paying "lip service" to customer focus, according to an editorial at CRMToday.com by David Williams, CEO of How To Experience. In the editorial, Williams explains why most companies fail at customer focus -- and how they can succeed. CRMToday.com is an online resource for businesses that need CRM (customer relationship management) solutions. (PRWeb Jun 24, 2007)

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]]> Sun, 24 Jun 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/06/prweb535395.htm CRMToday.com Survey Reveals Contact Tracking Management Key to CRM Strategy http://www.prweb.com/releases/2007/06/prweb533823.htm CRMToday.com recently conducted a survey revealing that a significant number of visitors are looking for contact tracking and management functionality in their CRM. Finding a CRM application that meets expectations can be challenging, and CRMToday.com is a leading online resource that provides up-to-date industry information on customer relationship management. (PRWeb Jun 18, 2007)

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]]> Mon, 18 Jun 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/06/prweb533823.htm Customer Relationship Management Experts Share Big Business Deals On Top CRM Site http://www.prweb.com/releases/2007/05/prweb528857.htm As customer relations experience a dynamic shift, CRMToday.com helps business professionals keep abreast of the latest trends in management approaches with up-to-date articles and other resources to help navigate the path to successful customer relationship management. (PRWeb May 28, 2007)

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]]> Mon, 28 May 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/05/prweb528857.htm Customer Relationship Management Experts Share New White Papers at CRMToday.com http://www.prweb.com/releases/2007/05/prweb524761.htm CRMToday.com has recently posted two new white papers for businesses researching customer relationship management (CRM) solutions: "CRM Solutions: What a Small Business Should Look For" and "Pivotal CRM: Empowering the Mobile Enterprise." Visitors can also fill out a simple online form to determine the type of CRM their business needs and receive immediate name-brand customer relationship management product recommendations. CRM is a key factor in the success of small businesses and large corporations. (PRWeb May 14, 2007)

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]]> Mon, 14 May 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/05/prweb524761.htm Lead Tracking Key Part of CRM Solutions, Say CRM.Today.com Survey Participants http://www.prweb.com/releases/2007/04/prweb518970.htm A survey of users at CRMToday.com suggests that lead tracking is what most participants are looking for in a customer relationship management (CRM) solution. Based on their individual responses, participants receive immediate name-brand suggestions of CRM solutions that would work well for their particular business and can also download a free white paper. CRMToday.com features many CRM resources geared toward serving professionals' CRM needs. (PRWeb Apr 17, 2007)

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]]> Tue, 17 Apr 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/04/prweb518970.htm Successful CRM Strategy Critical To Improve Customer Service Says CRMToday.com http://www.prweb.com/releases/2007/04/prweb516255.htm In today's marketplace where companies struggle to gain the competitive advantage and differentiate themselves, customer service becomes increasingly important, according to a recent article published on CRMToday.com, an authoritative online resource for customer relationship management (CRM) professionals. The article, entitled "Emphasizing the 'C' in CRM: Ingredients for Customer Service Success" drives home the point that a customer-centric approach is critical for success and provides actionable steps for CRM professionals to improve customer service in their own organizations. (PRWeb Apr 4, 2007)

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]]> Wed, 04 Apr 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/04/prweb516255.htm CRM Business Solution: CRMToday.com Says Employee Relationship Management Key http://www.prweb.com/releases/2007/03/prweb511220.htm In the past few years, new software systems and advanced tracking features have added to customer relationship management (CRM) software capabilities. But for successful application of CRM as a business solution, businesses must factor in employee relationship management, reports CRMToday.com. (PRWeb Mar 19, 2007)

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]]> Mon, 19 Mar 2007 07:00:00 GMThttp://www.prweb.com/releases/2007/03/prweb511220.htm CRM Tool Connects Companies with Customized CRM Solutions on CRMToday.com http://www.prweb.com/releases/2007/03/prweb509091.htm CRMToday.com, a business to business online resource, offers visitors a new interactive research tool for finding the right customer relationship management (CRM) solution. CRM software has the potential to increase productivity and revenue, if deployed effectively. CRMToday.com's customized search profiles companies and connects them with top CRM providers that match their specifications. (PRWeb Mar 6, 2007)

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]]> Tue, 06 Mar 2007 08:00:00 GMThttp://www.prweb.com/releases/2007/03/prweb509091.htm Contract Management Critical to CRM Strategy Finds a CRMToday.com Study http://www.prweb.com/releases/2007/02/prweb505391.htm In a recent contract management study, available on CRMToday.com, 41 percent of respondents report that contract management is becoming more important in customer relationship management (CRM). CRMToday.com is a top online business-to-business resource, with cutting edge CRM articles, studies and information to help professionals stay up-to-date on industry trends, including contract management. (PRWeb Feb 20, 2007)

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]]> Tue, 20 Feb 2007 08:00:00 GMThttp://www.prweb.com/releases/2007/02/prweb505391.htm CRM Technology Improves Customer Relations Through Contract Management http://www.prweb.com/releases/2007/02/prweb502106.htm According to a recent study by the Aberdeen Group, which is available for a limited time on CRMToday.com, about 43 percent of respondents indicated that improving overall management of customer relationships is a factor driving improvements in contract management on the sell-side. CRMToday.com, a business-to-business online resource, helped Aberdeen to conduct the survey behind the study, "Contract Management: The Quote-to-Cash Cycle." (PRWeb Feb 5, 2007)

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]]> Mon, 05 Feb 2007 08:00:00 GMThttp://www.prweb.com/releases/2007/02/prweb502106.htm Contract Management is Critical CRM Tool, Says New Study on CRMToday.com http://www.prweb.com/releases/2007/01/prweb498132.htm A recent study by the Aberdeen Group shows that, on average, 18 percent of a company's sales cycle can be attributed to contract creation, negotiation and approval. CRMToday.com (http://www.CRM2day.com), a business-to-business online source, provides comprehensive information about critical contract management and other industry issues to help companies develop and improve customer relationships. "Contract Management: The Quote-to-Cash Cycle (More Revenue, Less Leakage)," which is available for a limited time, reports that the percentage of revenues managed by a contract is expected to increase by approximately 21 percent over the next two years--a clear call for businesses to consider investing in contract management software solutions. (PRWeb Jan 23, 2007)

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]]> Tue, 23 Jan 2007 08:00:00 GMThttp://www.prweb.com/releases/2007/01/prweb498132.htm B2B Resources at CRMToday.com Include Books That Can Help Build CRM Strategy http://www.prweb.com/releases/2007/01/prweb496691.htm The business books feature on CRMToday.com offers business to business resources such as "Selling to Win" by Richard Denny that can help companies choose the right CRM application. Implementing a successful CRM system can help businesses grow and retain more customers. (PRWeb Jan 12, 2007)

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]]> Fri, 12 Jan 2007 08:00:00 GMThttp://www.prweb.com/releases/2007/01/prweb496691.htm Companies Plan 2007 CRM Strategy and Track Industry Events Using CRMToday.com http://www.prweb.com/releases/2006/12/prweb492958.htm CRMToday.com, a business-to-business online resource, announced that new information about customer relationship management (CRM) industry events for 2007 is available through its online events tool. Business leaders who want to stay ahead of the changes in CRM can use CRMToday.com to stay in touch with the global CRM marketplace. Now is also the time for companies to publicize their own CRM-related events for 2007 on CRMToday.com. (PRWeb Dec 20, 2006)

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]]> Wed, 20 Dec 2006 08:00:00 GMThttp://www.prweb.com/releases/2006/12/prweb492958.htm CRMToday.com Features Industry Tips for Holiday-Friendly Call Centers http://www.prweb.com/releases/2006/12/prweb487871.htm Many companies' call centers will see an increase in business this holiday season and a potential increase in customer complaints and questions. CRMToday.com, a business to business online resource, provides industry tools and resources that can help businesses implement better call center procedures to improve customer relations. (PRWeb Dec 6, 2006)

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]]> Wed, 06 Dec 2006 08:00:00 GMThttp://www.prweb.com/releases/2006/12/prweb487871.htm Revenue Management Key to Successful Holiday Season and CRM Strategy http://www.prweb.com/releases/2006/11/prweb478931.htm As the holiday season approaches and people prepare to travel, CRMToday.com, a leading business to business Web site, provides crucial information about revenue management to help hotel executives maximize their revenue during the holidays. In the article, "Revenue Management for the Hospitality Industry," professionals can learn about proven revenue management strategies in booking and pricing to maximize their occupancy rates and potential profits and learn why a revenue management philosophy should be included in any customer relationship management strategy. (PRWeb Nov 15, 2006)

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]]> Wed, 15 Nov 2006 08:00:00 GMThttp://www.prweb.com/releases/2006/11/prweb478931.htm CRM Pros Build Brands while Adding to Industry Resources http://www.prweb.com/releases/2006/11/prweb469523.htm CRMToday.com (http://CRMtoday.com), the number one Internet resource for customer relationship management (CRM) information, provides business to business (B2B) professionals a way to submit articles to an extensive library to promote personal and corporate profiles in the global CRM community. A study by Harris Interactive shows that over two-thirds of both high and mid-level executives use B2B media for research and to facilitate their decision-making. This free publishing opportunity for B2B professionals echoes the U. S. Small Business Administration's message that the final component of a sound marketing plan should be "to communicate your message," and "create an awareness of your product or service." (PRWeb Nov 2, 2006)

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