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         <title>NBRI Organizational Psychologist Presents Paper at Oxford University</title>
         <link>http://www.prweb.com/releases/2007/09/prweb548030.htm</link><description>   <![CDATA[ <P>Dr. Cynthia Shinabarger Reed, an Organizational Psychologist with the <a href="http://www.nbrii.com" onclick="linkClick( this.href );"  target="_blank" title="National Business Research Institute (NBRI)">National Business Research Institute (NBRI)</a> recently presented a paper at Oxford University for a session of the Oxford Round Table. The paper &quot;A Survey of Perceptions of, Attitudes Toward, and Trust in United States Government&quot; covered the results of a study conducted by NBRI. (PRWeb Sep 18, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/09/prweb548030.htm">http://www.prweb.com/releases/2007/09/prweb548030.htm</a></P>]]>
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<pubDate>Tue, 18 Sep 2007 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/09/prweb548030.htm</guid> </item>
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         <title>Bad Customer Service Can Leave Your Company Feeling (Jet) Blue</title>
         <link>http://www.prweb.com/releases/2007/02/prweb507810.htm</link><description>   <![CDATA[ <P>In both large and small businesses throughout the world, customer service is the one constant that can make or break a company. The most coveted consumer for any company is one who maintains long-term loyalty, and a negative experience with a product or service can have a dramatic impact. As companies face increased pressure to maintain the bottom line in a global market, they face the dilemma of whether to spend money on improving customer service or cut costs and risk losing customers. (PRWeb Feb 27, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/02/prweb507810.htm">http://www.prweb.com/releases/2007/02/prweb507810.htm</a></P>]]>
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<pubDate>Tue, 27 Feb 2007 08:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/02/prweb507810.htm</guid> </item>
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         <title>NBRI Gets to the Bottom of Why Customers Care </title>
         <link>http://www.prweb.com/releases/2006/12/prweb487789.htm</link><description>   <![CDATA[ <P>Texas-based research firms finds that when companies roll out the customer loyalty survey, profits roll in. (PRWeb Dec 6, 2006)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2006/12/prweb487789.htm">http://www.prweb.com/releases/2006/12/prweb487789.htm</a></P>]]>
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<pubDate>Wed, 06 Dec 2006 08:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2006/12/prweb487789.htm</guid> </item>
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         <title>Are Your Customers Happy? Just Ask Them--Surveying the Customer Landscape Keeps Businesses Thriving </title>
         <link>http://www.prweb.com/releases/2006/09/prweb432129.htm</link><description>   <![CDATA[ <P>Customer satisfaction impacts every part of a businesses' bottom line. From profits to stock prices, customer satisfaction can be linked to every big and small business's profits. And to maintain a steady stream of cash value and customers, companies are turning to customer satisfaction surveys to pinpoint consumer trends and provide incisive information that leads to gaining a competitive edge in the marketplace. (PRWeb Sep 6, 2006)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2006/09/prweb432129.htm">http://www.prweb.com/releases/2006/09/prweb432129.htm</a></P>]]>
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<pubDate>Wed, 06 Sep 2006 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2006/09/prweb432129.htm</guid> </item>
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