Data-driven Firm Awards ABS As Its IT Total Service Provider - PRWeb Press Release Group http://www.rsspad.com/rss2/19156.xml Chicago-based investment consulting firm EnnisKnupp + Associates was experiencing hardware and software support issues with slow response times and inconsistent service. Consequently, Principal and Chief Operating Officer Greg Pritz decided to explore alternatives for infrastructure support as well as helpdesk, desktop, and network services. After considering proposals from several firms, EnnisKnupp selected ABS Associates (www.abs-inc.com) as its comprehensive IT solution partner. The two companies worked through challenges with the migration to streamline EnnisKnupp’s complete IT services, and ABS subsequently has made value-added recommendations that will optimize EnnisKnupp’s IT operations in the future. - Powered by PRWeb and RSSPad en xml@emediawire.com xml@emediawire.com 30 http://www.prweb.com/userfiles/200707/ABSlogo1.jpg Happy Image http://www.prweb.com/ ABS Wins Three-Year Help Desk Contract with EmployBridge: Knowledge Center, Culture, Customer Service Are Key http://www.prweb.com/releases/help-desk-support/it-support/prweb644951.htm With over 140 locations throughout the U.S., EmployBridge, a national provider of staffing and workforce solutions, sought an IT solution to increase employee productivity. The firm chose ABS Associates (www.abs-inc.com) for its outsourcing help desk expertise, including ABShelp, the web-enabled knowledge center, which also incorporates comprehensive self-service options, such as an online knowledgebase and frequently asked questions. With both customer service and cost as key factors, EmployBridge selected ABS over an offshore alternative for its integrity, professionalism, and high-quality IT support and services. (PRWeb Jan 23, 2008)

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]]> Wed, 23 Jan 2008 08:00:00 GMThttp://www.prweb.com/releases/help-desk-support/it-support/prweb644951.htm Data-Driven Firm Awards ABS as its IT Total Service Provider http://www.prweb.com/releases/it-services/asset-management/prweb538889.htm Chicago-based investment consulting firm EnnisKnupp + Associates was experiencing hardware and software support issues with slow response times and inconsistent service. Consequently, Principal and Chief Operating Officer Greg Pritz decided to explore alternatives for infrastructure support as well as helpdesk, desktop, and network services. After considering proposals from several firms, EnnisKnupp selected ABS Associates (www.abs-inc.com) as its comprehensive IT solution partner. The two companies worked through challenges with the migration to streamline EnnisKnupp's complete IT services, and ABS subsequently has made value-added recommendations that will optimize EnnisKnupp's IT operations in the future. (PRWeb Jul 11, 2007)

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