Data-driven Firm Awards ABS As Its IT Total Service Provider - PRWeb Press Release Group http://www.rsspad.com/rss2/19156.xml Chicago-based investment consulting firm EnnisKnupp + Associates was experiencing hardware and software support issues with slow response times and inconsistent service. Consequently, Principal and Chief Operating Officer Greg Pritz decided to explore alternatives for infrastructure support as well as helpdesk, desktop, and network services. After considering proposals from several firms, EnnisKnupp selected ABS Associates (www.abs-inc.com) as its comprehensive IT solution partner. The two companies worked through challenges with the migration to streamline EnnisKnupp's complete IT services, and ABS subsequently has made value-added recommendations that will optimize EnnisKnupp's IT operations in the future. - Powered by PRWeb and RSSPad en xml@emediawire.com xml@emediawire.com 30 http://www.prweb.com/userfiles/200707/ABSlogo1.jpg Happy Image http://www.prweb.com/ ABS Acquires IT Services Firm Blue Pyramid: Acquisition Strengthens ABS's Network Support and Service Portfolio http://www.prweb.com/releases/network-consulting/network-support/prweb1336644.htm ABS Associates has strengthened its networking support and services division by acquiring the firm Blue Pyramid. With its core competency in complex network environments, Blue Pyramid increases ABS' portfolio with 250 new accounts. ABS can now offer traditional Blue Pyramid clients help desk services, desktop management, and managed hosting as well. (PRWeb Sep 23, 2008)

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]]> Tue, 23 Sep 2008 07:00:00 GMThttp://www.prweb.com/releases/network-consulting/network-support/prweb1336644.htm Integral System Leverages ABS Help Desk For Its Growing Customer Base http://www.prweb.com/releases/end-user-support/help-desk-support/prweb1081294.htm New client agreement with Integral Systems has pushed ABS to expand its help desk services to include clients' end-customers. Through the versatility of ABShelp™, ABS's state-of-the-art, Web-enabled Knowledge Center, ABS crafted a custom solution offering Integral's Software as a Service (SaaS) clientele direct access to 24/7, multi-channel application support. (PRWeb Jul 15, 2008)

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]]> Tue, 15 Jul 2008 07:00:00 GMThttp://www.prweb.com/releases/end-user-support/help-desk-support/prweb1081294.htm ABS Wins Three-Year Help Desk Contract with EmployBridge: Knowledge Center, Culture, Customer Service Are Key http://www.prweb.com/releases/help-desk-support/it-support/prweb644951.htm With over 140 locations throughout the U.S., EmployBridge, a national provider of staffing and workforce solutions, sought an IT solution to increase employee productivity. The firm chose ABS Associates (www.abs-inc.com) for its outsourcing help desk expertise, including ABShelp, the web-enabled knowledge center, which also incorporates comprehensive self-service options, such as an online knowledgebase and frequently asked questions. With both customer service and cost as key factors, EmployBridge selected ABS over an offshore alternative for its integrity, professionalism, and high-quality IT support and services. (PRWeb Jan 23, 2008)

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]]> Wed, 23 Jan 2008 08:00:00 GMThttp://www.prweb.com/releases/help-desk-support/it-support/prweb644951.htm Data-Driven Firm Awards ABS as its IT Total Service Provider http://www.prweb.com/releases/it-services/asset-management/prweb538889.htm Chicago-based investment consulting firm EnnisKnupp + Associates was experiencing hardware and software support issues with slow response times and inconsistent service. Consequently, Principal and Chief Operating Officer Greg Pritz decided to explore alternatives for infrastructure support as well as helpdesk, desktop, and network services. After considering proposals from several firms, EnnisKnupp selected ABS Associates (www.abs-inc.com) as its comprehensive IT solution partner. The two companies worked through challenges with the migration to streamline EnnisKnupp's complete IT services, and ABS subsequently has made value-added recommendations that will optimize EnnisKnupp's IT operations in the future. (PRWeb Jul 11, 2007)

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