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         <title>Unique 2 Day Course: Cloud Computing, Managing Services that are in the Cloud - The ITIL Service Management Way</title>
         <link>http://www.prweb.com/releases/2008/08/prweb1234154.htm</link><description>   <![CDATA[ <P>One of a Kind Two day Course , First One Sells Out: Cloud Computing Best Practices for Managing and Measuring Processes for On-demand Computing, Applications and Data centres in the Cloud with SLAs (PRWeb Aug 24, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/08/prweb1234154.htm">http://www.prweb.com/releases/2008/08/prweb1234154.htm</a></P>]]>
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<pubDate>Sun, 24 Aug 2008 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2008/08/prweb1234154.htm</guid> </item>
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         <title>The Art of Service&amp;#039;s Help Desk Tool Kit based on ITIL takes Customers by Storm</title>
         <link>http://www.prweb.com/releases/2007/10/prweb558654.htm</link><description>   <![CDATA[ <P>The Art of Service has just released the latest version of its popular Help Desk Toolkit, fully aligned with ITIL best practice IT Service Management. (PRWeb Oct 5, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/10/prweb558654.htm">http://www.prweb.com/releases/2007/10/prweb558654.htm</a></P>]]>
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<pubDate>Fri, 05 Oct 2007 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/10/prweb558654.htm</guid> </item>
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         <title>ITIL V3 Fact Sheets and Mind Maps Launched by The Art of Service</title>
         <link>http://www.prweb.com/releases/2007/10/prweb557532.htm</link><description>   <![CDATA[ <P>The Art of Service has just released the only and most comprehensive ITIL V3 Fact sheet and Mind Maps Benchmark Guide available on the market today! Gain insights in ITIL V3 Processes and activities the fast way. (PRWeb Oct 2, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/10/prweb557532.htm">http://www.prweb.com/releases/2007/10/prweb557532.htm</a></P>]]>
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<pubDate>Tue, 02 Oct 2007 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/10/prweb557532.htm</guid> </item>
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         <title>ITIL V3 Managers Bridging Program Now Available from The Art of Service</title>
         <link>http://www.prweb.com/releases/2007/09/prweb556872.htm</link><description>   <![CDATA[ <P>The rush is on for companies to increase their IT Service Management practices due to regulatory compliance pressures. The leading IT best practice framework for this purpose is ITIL. Now ITIL V3 is advancing the state of IT Service Management practices. It supersedes the current ITIL V2 framework. The Art of Service is accredited to deliver ITIL V3 courses under a worldwide distribution agreement with EXIN. The Art of Service leads the industry in delivering IT Service Management education programs and is introducing a suite of separate solutions for all aspects of ITIL implementation and use. (PRWeb Sep 28, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/09/prweb556872.htm">http://www.prweb.com/releases/2007/09/prweb556872.htm</a></P>]]>
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<pubDate>Fri, 28 Sep 2007 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/09/prweb556872.htm</guid> </item>
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         <title>ITIL Service Level Management -- the Next Wave of 100 Service Level Management and SLA Management Articles Released</title>
         <link>http://www.prweb.com/releases/2007/09/prweb556180.htm</link><description>   <![CDATA[ <P>The next wave of Service Level Management and SLA management with ITIL is here. Don't miss this range of articles which cover how ITIL Service Level Management is helping organizations reduce the costs, risks, and time Managing their IT environments. (PRWeb Sep 26, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/09/prweb556180.htm">http://www.prweb.com/releases/2007/09/prweb556180.htm</a></P>]]>
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<pubDate>Wed, 26 Sep 2007 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/09/prweb556180.htm</guid> </item>
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         <title>Ready or Not, Here ITIL&amp;reg; V3 Comes - Art of Service Making Sure IT Service Managers Don&amp;#039;t Have to Hide From Latest ITIL&amp;reg; Upgrade</title>
         <link>http://www.prweb.com/releases/2007/06/prweb530755.htm</link><description>   <![CDATA[ <P>On May 30, 2007, ITIL&reg; V3 was released, bringing both the promise of greater productivity and the potential for implementation headaches to IT Service Managers. Such professionals need not play a game of Hide and Seek with the new framework, however. The Art of Service's Complete ITIL&reg; V3 Readiness Assessment Kit will have them home free and up and running smoothly in just a few hours. (PRWeb Jun 5, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/06/prweb530755.htm">http://www.prweb.com/releases/2007/06/prweb530755.htm</a></P>]]>
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<pubDate>Tue, 05 Jun 2007 07:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/06/prweb530755.htm</guid> </item>
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         <title>Gentlemen, Start Your ISO20000 Engines - The Art of Service Gearing Up ITIL and IT Service Managers for New International Standard</title>
         <link>http://www.prweb.com/releases/2007/03/prweb509585.htm</link><description>   <![CDATA[ <P>With the granddaddy of all IT frameworks now on the market, IT Service Managers are gunning their engines in anticipation of a green-flag implementation. IT education provider Art of Service is right at the front of the pack, driving the pace car, to ensure they get off to a clean start. (PRWeb Mar 7, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/03/prweb509585.htm">http://www.prweb.com/releases/2007/03/prweb509585.htm</a></P>]]>
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<pubDate>Wed, 07 Mar 2007 08:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/03/prweb509585.htm</guid> </item>
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         <title>ITIL Version 3 - The Future of Information Technology Infrastructure Library (ITIL) Is Now</title>
         <link>http://www.prweb.com/releases/2007/02/prweb506032.htm</link><description>   <![CDATA[ <P>The Art of Service Preparing IT Managers and Consultants for ITIL Version 3 ReleaseWith the release of ITIL Version 3 looming on the horizon, savvy IT professionals are scrambling to prepare themselves for this new product, which promises to streamline and perfect its current processes. The Art of Service is helping them do just that with a full gamut of ITIL education programs. (PRWeb Feb 20, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/02/prweb506032.htm">http://www.prweb.com/releases/2007/02/prweb506032.htm</a></P>]]>
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<pubDate>Tue, 20 Feb 2007 08:00:00 GMT</pubDate><guid isPermaLink="true">http://www.prweb.com/releases/2007/02/prweb506032.htm</guid> </item>
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