311 - PRWeb Press Release Group http://www.rsspad.com/rss2/32263.xml 311 - Powered by PRWeb and RSSPad en xml@emediawire.com xml@emediawire.com 30 Municipal Leaders Gather in Huntsville, AL, to Showcase their CRM Solutions http://www.prweb.com/releases/2009/04/prweb2320744.htm Learn How Cities Nationwide Successfully Implement Citizen Relationship Management and Non-Emergency Call Centers for Fraction of What is Typically Spent (PRWeb Apr 15, 2009)

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]]> Wed, 15 Apr 2009 07:00:00 GMThttp://www.prweb.com/releases/2009/04/prweb2320744.htm City of Providence Demonstrates Commitment to Citizen Service with Launch of QAlert http://www.prweb.com/releases/2008/12/prweb1713624.htm The City of Providence, RI, has recently launched a web-based system designed to assist city departments in tracking and resolving citizen service requests. Using the QAlert Municipal CRM system by QScend Technologies, Providence can more efficiently respond to citizen inquires and better manage city resources while resolving those issues. (PRWeb Dec 9, 2008)

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]]> Tue, 09 Dec 2008 08:00:00 GMThttp://www.prweb.com/releases/2008/12/prweb1713624.htm City of Newark, NJ to Implement QScend Technologies' QAlert™ CRM System of Non-Emergency (311) Call Center http://www.prweb.com/releases/2008/03/prweb800654.htm QScend Technologies, Inc. announced today that it has been selected to provide the City of Newark, New Jersey, with its QAlert™ citizen relationship management (CRM) software, a dynamic Web-based tool that enables city call takers to log, automatically route, and manage all citizen service requests. (PRWeb Mar 27, 2008)

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]]> Thu, 27 Mar 2008 07:00:00 GMThttp://www.prweb.com/releases/2008/03/prweb800654.htm Municipal CRM Showcase in Ft. Lauderdale to Tout Benefits of Non-Emergency Call Centers http://www.prweb.com/releases/2008/02/prweb675883.htm Learn how cities from around the country have successfully implemented citizen relationship management software and non-emergency call centers. Municipal leaders from Reno, NV, Delray Beach, FL, and Stamford, CT, will be the featured presenters at the CRM Showcase March 6-7. (PRWeb Feb 6, 2008)

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