311 - PRWeb Press Release Group http://www.rsspad.com/rss2/32263.xml 311 - Powered by PRWeb and RSSPad en xml@emediawire.com xml@emediawire.com 30 City of Newark, NJ to Implement QScend Technologies' QAlert™ CRM System of Non-Emergency (311) Call Center http://www.prweb.com/releases/2008/03/prweb800654.htm QScend Technologies, Inc. announced today that it has been selected to provide the City of Newark, New Jersey, with its QAlert™ citizen relationship management (CRM) software, a dynamic Web-based tool that enables city call takers to log, automatically route, and manage all citizen service requests. (PRWeb Mar 27, 2008)

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]]> Thu, 27 Mar 2008 07:00:00 GMThttp://www.prweb.com/releases/2008/03/prweb800654.htm Municipal CRM Showcase in Ft. Lauderdale to Tout Benefits of Non-Emergency Call Centers http://www.prweb.com/releases/2008/02/prweb675883.htm Learn how cities from around the country have successfully implemented citizen relationship management software and non-emergency call centers. Municipal leaders from Reno, NV, Delray Beach, FL, and Stamford, CT, will be the featured presenters at the CRM Showcase March 6-7. (PRWeb Feb 6, 2008)

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