PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.rsspad.com/rss2a/192785.xml PRWeb.com Press Release Feed - Press Releases en xml@emediawire.com xml@emediawire.com 30 New Web-based Customer Reference Tool Provides Critical Benchmarking Information http://www.prweb.com/releases/2008/10/prweb1425424.htm Determining just where your company's customer reference program stands in relation to those of other companies is now easy with the new web-based tool from Point of Reference. Just launched, the Customer Reference Program Maturity Model on-line allows a program manager to enter data about her company and, in turn, receives benchmarking feedback. The CRP Maturity Model is complete with four evolving program levels and eleven elements of a complete customer reference program. Managers can indicate which level their company is currently experiencing and receive immediate feedback. (PRWeb Oct 5, 2008)

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