PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.rsspad.com/rss2a/206782.xml PRWeb.com Press Release Feed - Press Releases en xml@emediawire.com xml@emediawire.com 30 QScend's QAlert™ Municipal CRM, 311 System Flexes Muscle with Powerful New Features http://www.prweb.com/releases/2009/02/prweb2144724.htm QScend Technologies, Inc., today introduced several new features to its QAlert Municipal CRM software, which places the product at the forefront of citizen service request management and 311 call center solutions. Web-based QAlert now includes such features as a full-blown knowledge base, fully customizable reporting and charting, and a citizen self-service center. (PRWeb Feb 23, 2009)

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]]> Mon, 23 Feb 2009 08:00:00 GMT http://www.prweb.com/releases/2009/02/prweb2144724.htm QScend to Connecticut Municipalities: 'Don't Shut Down Your Website' http://www.prweb.com/releases/2008/10/prweb1498334.htm E-Government Expert Offers Special Deal in Light of New State Law;QContent™ Software Makes it Easy to Post Minutes in Minutes (PRWeb Oct 22, 2008)

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]]> Wed, 22 Oct 2008 07:00:00 GMT http://www.prweb.com/releases/2008/10/prweb1498334.htm QScend's QAlert Municipal CRM System Powers Newark, NJ, 4311 Call Center http://www.prweb.com/releases/2008/09/prweb1321924.htm QScend Technologies, Inc. has teamed with the City of Newark, NJ, to power the city's new 4311 call center to address citizen complaints. The opening of the call center, located at 394 University Ave., was announced yesterday by Mayor Cory Booker. Using QScend's QAlert™ municipal citizen relationship management (CRM) software, the center's 10 call takers, who can handle calls in English, Spanish, and Portuguese, enter the caller's information and details about their service request into QAlert. (PRWeb Sep 15, 2008)

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]]> Mon, 15 Sep 2008 07:00:00 GMT http://www.prweb.com/releases/2008/09/prweb1321924.htm Providence Mayor and e-governemnt Expert to Deliver Keynotes at Qscend Technologies User Group Conference http://www.prweb.com/releases/2008/06/prweb1039484.htm Providence Mayor David Cicilline and e-government expert Darrell West are the featured presenters at the QScend Technologies annual user group conference in Providence, RI, September 14-16. (PRWeb Jun 23, 2008)

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]]> Mon, 23 Jun 2008 07:00:00 GMT http://www.prweb.com/releases/2008/06/prweb1039484.htm Effectively Implementing Your New Municipal CRM System Will Ensure Success http://www.prweb.com/releases/2008/04/prweb882114.htm The benefits of implementing a municipal CRM system are numerous, for local governments and for citizens. When brought online in the correct manner, those benefits can be realized for years and years to come, said Keith LeBeau during his presentation at a recent CRM Showcase event in Florida. (PRWeb Apr 28, 2008)

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]]> Mon, 28 Apr 2008 07:00:00 GMT http://www.prweb.com/releases/2008/04/prweb882114.htm Municipal CRM Showcase Brief: Reno, NV Shares the Operations of its RenoDIRECT Non-Emergency Call Center http://www.prweb.com/releases/2008/04/prweb849624.htm Community Liaison Michael Chaump and Senior Management Analyst Jaime Schroeder presented an in-depth overview of their non-emergency initiative, RenoDIRECT, to a group of their peers in Fort Lauderdale, Florida at the Municipal CRM Showcase. (PRWeb Apr 14, 2008)

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]]> Mon, 14 Apr 2008 07:00:00 GMT http://www.prweb.com/releases/2008/04/prweb849624.htm With QScend's QContent as Featured Tool, Littleton, MA, Earns Open Government Award http://www.prweb.com/releases/2008/04/prweb825414.htm The Town of Littleton, Massachusetts, using the QContent™ suite of web-based content management tools provided by QScend Technologies, Inc., recently won an award from the Massachusetts Campaign for Open Government for its commitment to e-government initiatives. (PRWeb Apr 4, 2008)

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]]> Fri, 04 Apr 2008 07:00:00 GMT http://www.prweb.com/releases/2008/04/prweb825414.htm Delray Beach, Florida, Goes Live with QScend's QAlert and Call Center Phone Number http://www.prweb.com/releases/2007/10/prweb559766.htm Government officials have made it even easier to request information or lodge a complaint with the City of Delray Beach. Through establishing a dedicated phone line and instituting QScend Technologies, Inc.'s QAlert citizen service management software online, Delray Beach residents can simply visit www.mydelraybeach.com or call (561) 243-7012. (PRWeb Oct 11, 2007)

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]]> Thu, 11 Oct 2007 07:00:00 GMT http://www.prweb.com/releases/2007/10/prweb559766.htm Blue Ash, Ohio Launches Redesigned Website to Match its Positive, Progressive Image http://www.prweb.com/releases/2007/10/prweb558013.htm The good life in the City of Blue Ash, Ohio, got even better recently with the launching of a new website, powered by QScend Technologies, Inc., designed to showcase the community's positive and progressive image. (PRWeb Oct 4, 2007)

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]]> Thu, 04 Oct 2007 07:00:00 GMT http://www.prweb.com/releases/2007/10/prweb558013.htm Stamford Public Schools Launches Newly Redesigned Website for Improved Information Access http://www.prweb.com/releases/2007/05/prweb524569.htm Stamford Public Schools today launched a new web presence that is more accessible to all of its stakeholders - teachers, students, parents, community members, and prospective parents. In partnership with QScend Technologies, the school system redesigned its site to be easier to navigate, more intuitive, and more flexible than its old site. (PRWeb May 10, 2007)

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]]> Thu, 10 May 2007 07:00:00 GMT http://www.prweb.com/releases/2007/05/prweb524569.htm Danbury, Connecticut Mayor Mark Boughton to Keynote Citizen Service 2.0 Forum in Atlantic City http://www.prweb.com/releases/2007/05/prweb524556.htm Web technology is enabling cities across the country to take major steps to improve interaction with their citizens without straining IT or operational budgets. At the Citizen Service 2.0 Forum May 30 at the Borgata Hotel Casino & Spa in Atlantic City, NJ, municipal leaders from around the country will showcase their winning solutions for providing the same level of service for citizens that those citizens have come to expect from the private sector. (PRWeb May 9, 2007)

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]]> Wed, 09 May 2007 07:00:00 GMT http://www.prweb.com/releases/2007/05/prweb524556.htm QScend Technologies Partners with Sallie Mae to Offer Online Payments to Municipalities http://www.prweb.com/releases/2007/01/prweb498833.htm QScend Technologies and Sallie Mae team to offer online payment options to local governments. (PRWeb Jan 23, 2007)

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]]> Tue, 23 Jan 2007 08:00:00 GMT http://www.prweb.com/releases/2007/01/prweb498833.htm QScend Announces Web Partnership with Jackson County, Missouri http://www.prweb.com/releases/2006/09/prweb440362.htm QScend Technologies, Inc., has been awarded a contract with Jackson County, Mo., to renovate the county’s municipal website using QScend’s Access Town Hall™ software, featuring its QContent content management tool. (PRWeb Sep 21, 2006)

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