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<item>
     <title>T3i Group Report Says U.S. Small Businesses Continue To Be Important IP Telephony Sales Targets</title>
     <link>http://www.prweb.com/releases/2009/06/prweb2586034.htm</link><description>   <![CDATA[ <P>According to T3i Group research, total U.S. IPT license shipments decreased 23 percent during the first quarter of 2009 when compared with the first quarter of 2008, but the small-business segment stayed steady at 37 percent of the overall U.S. market. (PRWeb Jun 29, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/06/prweb2586034.htm">http://www.prweb.com/releases/2009/06/prweb2586034.htm</a></P>]]>
                </description><pubDate>Mon, 29 Jun 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/06/prweb2586034.htm</guid>
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<item>
     <title>T3i Group Study Says Vendor/Service Provider Strategies Drive FMC Adoption in Slow Economic Environment</title>
     <link>http://www.prweb.com/releases/2009/06/prweb2569974.htm</link><description>   <![CDATA[ <P>Before the recession, FMC was set to be the next big cost-saving telecom application for global enterprises and SMBs. T3i survey results show that while the pace of adoption has slowed, end users still perceive benefits from FMC products and services now on the market. (PRWeb Jun 25, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/06/prweb2569974.htm">http://www.prweb.com/releases/2009/06/prweb2569974.htm</a></P>]]>
                </description><pubDate>Thu, 25 Jun 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/06/prweb2569974.htm</guid>
        </item>
<item>
     <title>T3i Group Report Says 2008 Growth in Global Contact Centers Increases Probability of 2009 Shipment Declines </title>
     <link>http://www.prweb.com/releases/2009/06/prweb2544274.htm</link><description>   <![CDATA[ <P>Despite slight growth last year, T3i Group forecasts deeper declines for 2009. (PRWeb Jun 18, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/06/prweb2544274.htm">http://www.prweb.com/releases/2009/06/prweb2544274.htm</a></P>]]>
                </description><pubDate>Thu, 18 Jun 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/06/prweb2544274.htm</guid>
        </item>
<item>
     <title>T3i Group Reports Double-Digit Global Messaging Shipment Growth Despite Economic Downturn</title>
     <link>http://www.prweb.com/releases/2009/05/prweb2412704.htm</link><description>   <![CDATA[ <P>All global regions experienced growth; North America led with 23%, followed by EMEA (Europe, Middle East, Africa) with 16%. (PRWeb May 13, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/05/prweb2412704.htm">http://www.prweb.com/releases/2009/05/prweb2412704.htm</a></P>]]>
                </description><pubDate>Wed, 13 May 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/05/prweb2412704.htm</guid>
        </item>
<item>
     <title>T3i Group Study Finds Enterprises Increase UC App Spending Once Savings Are Realized</title>
     <link>http://www.prweb.com/releases/2009/05/prweb2404604.htm</link><description>   <![CDATA[ <P>According to a T3i Group study, nearly half of business executives surveyed plan to spend less on Unified Communications (UC) this year than they did last year. However, the percentage of enterprises reporting bottom-line gains from UC is expected to jump significantly. (PRWeb May 11, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/05/prweb2404604.htm">http://www.prweb.com/releases/2009/05/prweb2404604.htm</a></P>]]>
                </description><pubDate>Mon, 11 May 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/05/prweb2404604.htm</guid>
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<item>
     <title>T3i Group Report Says Global Economy Affected Most 2008 Business Telephony Shipments, But CALA Showed New Growth</title>
     <link>http://www.prweb.com/releases/2009/04/prweb2321914.htm</link><description>   <![CDATA[ <P>Global line shipments in 2008 were down 6 percent compared with 2007, and the price per line also decreased significantly, both as a result of the worldwide economic downturn. (PRWeb Apr 15, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/04/prweb2321914.htm">http://www.prweb.com/releases/2009/04/prweb2321914.htm</a></P>]]>
                </description><pubDate>Wed, 15 Apr 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/04/prweb2321914.htm</guid>
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<item>
     <title>T3i Group Develops First Unified Communications Client Comparison Tool</title>
     <link>http://www.prweb.com/releases/2009/03/prweb2264294.htm</link><description>   <![CDATA[ <P>The UC3 Database is the first tool that provides in-depth, side-by-side analysis of unified communications (UC) clients sold by major UC providers. (PRWeb Mar 26, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/03/prweb2264294.htm">http://www.prweb.com/releases/2009/03/prweb2264294.htm</a></P>]]>
                </description><pubDate>Thu, 26 Mar 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/03/prweb2264294.htm</guid>
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<item>
     <title>T3i Group Report Says 2008 North American IP Shipments, Revenues Fell; Top Five Players Create Recession Strategies</title>
     <link>http://www.prweb.com/releases/2009/03/prweb2258804.htm</link><description>   <![CDATA[ <P>Customer spending on new IP lines and desktop gear declined significantly last year compared with 2007. As a result, U.S. manufacturer revenues totaled $3.7 billion, down 11 percent from 2007, while Canadian revenues for 2008 totaled $289 million, down 8 percent from 2007. Much of the downturn during 2H08 can be attributed to fewer orders from three key verticals devastated by the recession: financial services, manufacturing and retail. (PRWeb Mar 25, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/03/prweb2258804.htm">http://www.prweb.com/releases/2009/03/prweb2258804.htm</a></P>]]>
                </description><pubDate>Wed, 25 Mar 2009 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/03/prweb2258804.htm</guid>
        </item>
<item>
     <title>T3i Group Introduces Unique Unified Communications Collaboration Comparison Tool</title>
     <link>http://www.prweb.com/releases/2009/02/prweb2138124.htm</link><description>   <![CDATA[ <P>The initial release of the Collaboration Tactics database helps enterprises and SMBs review the wide range of collaboration choices available today, and provides unbiased coverage of 120+ product/service offerings from more than 30 leading vendors. (PRWeb Feb 23, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/02/prweb2138124.htm">http://www.prweb.com/releases/2009/02/prweb2138124.htm</a></P>]]>
                </description><pubDate>Mon, 23 Feb 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/02/prweb2138124.htm</guid>
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<item>
     <title>T3i Group Report Says First-Half 2008 Global Contact Center Agent Shipment Growth Picked Up Speed</title>
     <link>http://www.prweb.com/releases/2009/02/prweb2085294.htm</link><description>   <![CDATA[ <P>Avaya continued to lead the market in total shipments and in revenue. The company led in all regions except Canada, where Cisco took the Number One position from Nortel. (PRWeb Feb 18, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/02/prweb2085294.htm">http://www.prweb.com/releases/2009/02/prweb2085294.htm</a></P>]]>
                </description><pubDate>Wed, 18 Feb 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/02/prweb2085294.htm</guid>
        </item>
<item>
     <title>T3i Group Says Five Players Dominated 3Q08 Global IPT Line Market Share Scene</title>
     <link>http://www.prweb.com/releases/2009/02/prweb2004734.htm</link><description>   <![CDATA[ <P>Cisco, Siemens, Nortel and Alcatel-Lucent revenues showed quarter-over-quarter and year-over-year gains, while Avaya&#039;s results were a wash, with quarter-over-quarter gains but a year-over-year dip. (PRWeb Feb 11, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/02/prweb2004734.htm">http://www.prweb.com/releases/2009/02/prweb2004734.htm</a></P>]]>
                </description><pubDate>Wed, 11 Feb 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/02/prweb2004734.htm</guid>
        </item>
<item>
     <title>T3i Group Study Finds that U.S. Businesses Expect to Implement Microsoft OCS at Approximately One-Third of Enterprise and SMB Sites Within Five Years</title>
     <link>http://www.prweb.com/releases/2009/02/prweb1957554.htm</link><description>   <![CDATA[ <P>Among U.S. enterprises, the number of sites implementing Microsoft OCS is expected to grow at an average rate of 62% between 2009 and 2013. The average growth rate at SMB sites will be 39% during the same period. (PRWeb Feb 5, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/02/prweb1957554.htm">http://www.prweb.com/releases/2009/02/prweb1957554.htm</a></P>]]>
                </description><pubDate>Thu, 05 Feb 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/02/prweb1957554.htm</guid>
        </item>
<item>
     <title>T3i Group Credits Effective Competition, SaaS Hype, Economic Concerns For Expanding Hosted IPT Adoption</title>
     <link>http://www.prweb.com/releases/2009/02/prweb1951514.htm</link><description>   <![CDATA[ <P>According to a new T3i Group report,  the market for Hosted IP telephony has increased by more than one-third and will continue to grow throughout the next two years. The new findings indicate customers are more aware of their telephony options than they were a year ago, and that the selling cycle is shortening. (PRWeb Feb 4, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/02/prweb1951514.htm">http://www.prweb.com/releases/2009/02/prweb1951514.htm</a></P>]]>
                </description><pubDate>Wed, 04 Feb 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/02/prweb1951514.htm</guid>
        </item>
<item>
     <title>T3i Group Sees Enterprise Interest in Unified Communications Moving from Ownership of Systems and Support to Managed and Hosted Services Models</title>
     <link>http://www.prweb.com/releases/2009/01/prweb1828644.htm</link><description>   <![CDATA[ <P>The scope of managed services is expanding as decision-makers outsource services to advance employee communications, yet strive to retain secure network environments. (PRWeb Jan 7, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/01/prweb1828644.htm">http://www.prweb.com/releases/2009/01/prweb1828644.htm</a></P>]]>
                </description><pubDate>Wed, 07 Jan 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/01/prweb1828644.htm</guid>
        </item>
<item>
     <title>T3i Group Finds Unprecedented Shifts in Global Messaging Trends as US Matures and Shipments Grow Faster than Revenues</title>
     <link>http://www.prweb.com/releases/2009/01/prweb1820104.htm</link><description>   <![CDATA[ <P>Overall, mailbox shipments grew faster than revenues due to significant gains by manufacturers offering lower than average prices, aggressive discounting and free unified messaging mailboxes with new systems. (PRWeb Jan 5, 2009)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2009/01/prweb1820104.htm">http://www.prweb.com/releases/2009/01/prweb1820104.htm</a></P>]]>
                </description><pubDate>Mon, 05 Jan 2009 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2009/01/prweb1820104.htm</guid>
        </item>
<item>
     <title>T3i Group Sees Third Quarter Drop in US Enterprise Telephony System Revenues despite Growth in IP Telephony and Unified Communications</title>
     <link>http://www.prweb.com/releases/2008/12/prweb1777084.htm</link><description>   <![CDATA[ <P>Although 3Q revenues grew 8% over 2Q, year-to-date 2008 US enterprise telephony system revenues were 10% below the first three quarters of 2007. (PRWeb Dec 22, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/12/prweb1777084.htm">http://www.prweb.com/releases/2008/12/prweb1777084.htm</a></P>]]>
                </description><pubDate>Mon, 22 Dec 2008 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/12/prweb1777084.htm</guid>
        </item>
<item>
     <title>T3i Group Says Telephony Systems Introduced in 2008 Again Emphasize the Small Business Market</title>
     <link>http://www.prweb.com/releases/2008/12/prweb1728304.htm</link><description>   <![CDATA[ <P>While manufacturers are rolling out platforms sized specifically for SMBs, they are also addressing concerns by smaller businesses about the high cost and complexity of adding more advanced applications. (PRWeb Dec 11, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/12/prweb1728304.htm">http://www.prweb.com/releases/2008/12/prweb1728304.htm</a></P>]]>
                </description><pubDate>Thu, 11 Dec 2008 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/12/prweb1728304.htm</guid>
        </item>
<item>
     <title>T3i Group Says Demand for Maintenance Service Providers Will Increase as Corporations Adopt an Ever Growing Array of Unified Communications Technologies</title>
     <link>http://www.prweb.com/releases/2008/12/prweb1722014.htm</link><description>   <![CDATA[ <P>A panel of 250 U.S. and international enterprise and SMB decision-makers suggest IT departments are no longer capable of providing maintenance independently, and that external services organizations may be better qualified and staffed to provide the requisite services and support. (PRWeb Dec 10, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/12/prweb1722014.htm">http://www.prweb.com/releases/2008/12/prweb1722014.htm</a></P>]]>
                </description><pubDate>Wed, 10 Dec 2008 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/12/prweb1722014.htm</guid>
        </item>
<item>
     <title>T3i Group Finds Global Enterprise Telephony Market Shifting, as Local Providers Gain Channels and Share</title>
     <link>http://www.prweb.com/releases/2008/11/prweb1657034.htm</link><description>   <![CDATA[ <P>According to a T3i Group research report, global enterprise telephony system revenues increased 1% in the second quarter of this year, but were down 9% from the same period a year ago, to $3.8 billion. Despite the market slowdown, some local and global vendors are gaining in specific markets. (PRWeb Nov 24, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/11/prweb1657034.htm">http://www.prweb.com/releases/2008/11/prweb1657034.htm</a></P>]]>
                </description><pubDate>Mon, 24 Nov 2008 08:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/11/prweb1657034.htm</guid>
        </item>
<item>
     <title>T3i Group Study Finds Enterprises Cutting Spending on Unified Communications in 2008, but Expanding Future Plans</title>
     <link>http://www.prweb.com/releases/2008/10/prweb1485314.htm</link><description>   <![CDATA[ <P>More than 60% of U.S. enterprises are implementing, trialing or planning to implement Unified Communications (UC) applications. However, due to cutbacks in IT spending, about one-quarter of these enterprises report making significant changes in their implementation plans of IP Telephony and UC applications this year. (PRWeb Oct 20, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/10/prweb1485314.htm">http://www.prweb.com/releases/2008/10/prweb1485314.htm</a></P>]]>
                </description><pubDate>Mon, 20 Oct 2008 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/10/prweb1485314.htm</guid>
        </item>
<item>
     <title>T3i Group Says Escalating Use of Unified Communications Technology Has Increased the Need for Professional Services</title>
     <link>http://www.prweb.com/releases/2008/10/prweb1444704.htm</link><description>   <![CDATA[ <P>A recent survey of enterprise decision-makers by T3i Group&#039;s InfoTrack division indicated that an incumbent relationship with a professional service provider is among the top three selection criteria for planning and design work, and that the relationship most frequently starts with telephony system installation and implementation. (PRWeb Oct 10, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/10/prweb1444704.htm">http://www.prweb.com/releases/2008/10/prweb1444704.htm</a></P>]]>
                </description><pubDate>Fri, 10 Oct 2008 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/10/prweb1444704.htm</guid>
        </item>
<item>
     <title>T3i Group Says Use of Unified Communications Technologies Will Boost Demand for Professional Services</title>
     <link>http://www.prweb.com/releases/2008/09/prweb1335574.htm</link><description>   <![CDATA[ <P>According to a recently released report published by InfoTech, a division of T3i Group, the immediate professional services opportunities include security and network assessments, and design and planning, with more than a quarter of IT decision-makers indicating that these services are a priority. (PRWeb Sep 17, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/09/prweb1335574.htm">http://www.prweb.com/releases/2008/09/prweb1335574.htm</a></P>]]>
                </description><pubDate>Wed, 17 Sep 2008 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/09/prweb1335574.htm</guid>
        </item>
<item>
     <title>Donald Stuart To Join T3i Group LLC</title>
     <link>http://www.prweb.com/releases/2008/08/prweb1224004.htm</link><description>   <![CDATA[ <P>Donald Stuart will join T3i Group LLC&#039;s InfoTech division as Market Research Specialist. (PRWeb Aug 20, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/08/prweb1224004.htm">http://www.prweb.com/releases/2008/08/prweb1224004.htm</a></P>]]>
                </description><pubDate>Wed, 20 Aug 2008 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/08/prweb1224004.htm</guid>
        </item>
<item>
     <title>SMBs Cut Unified Communications Spend This Year, But Expand Future Plans </title>
     <link>http://www.prweb.com/releases/2008/08/prweb1193854.htm</link><description>   <![CDATA[ <P>According to a recent InfoTech primary research study of the Small and Medium Business (SMB) market demand for Unified Communications (UC), about 70 percent of U.S. SMBs are implementing, trialing or planning to implement UC applications. However, due to cutbacks in IT spending, about one-quarter of these reported making the following significant changes in their implementation plans of IP Telephony (IPT) and UC applications for 2008. (PRWeb Aug 10, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/08/prweb1193854.htm">http://www.prweb.com/releases/2008/08/prweb1193854.htm</a></P>]]>
                </description><pubDate>Sun, 10 Aug 2008 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/08/prweb1193854.htm</guid>
        </item>
<item>
     <title>InfoTech: AsiaPac Led 2007 Global Messaging Mailbox Growth, Sales </title>
     <link>http://www.prweb.com/releases/2008/07/prweb1084974.htm</link><description>   <![CDATA[ <P>The 2007 global voice mail/unified messaging mailbox market grew 6.5 percent year over year, led by the Asia Pacific region. (PRWeb Jul 10, 2008)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2008/07/prweb1084974.htm">http://www.prweb.com/releases/2008/07/prweb1084974.htm</a></P>]]>
                </description><pubDate>Thu, 10 Jul 2008 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2008/07/prweb1084974.htm</guid>
        </item>
<item>
     <title>This Week on TelecomWeb&#039;s &#039;The Next Generation Contact Center Report:&#039; News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/09/prweb554317.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot; features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Sep 19, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/09/prweb554317.htm">http://www.prweb.com/releases/2007/09/prweb554317.htm</a></P>]]>
                </description><pubDate>Wed, 19 Sep 2007 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2007/09/prweb554317.htm</guid>
        </item>
<item>
     <title>This Week on TelecomWeb&#039;s &#039;The Next Generation Contact Center Report&#039;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/09/prweb552539.htm</link><description>   <![CDATA[ <P>&quot;The Next Generation Contact Center Report&quot; features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Sep 12, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/09/prweb552539.htm">http://www.prweb.com/releases/2007/09/prweb552539.htm</a></P>]]>
                </description><pubDate>Wed, 12 Sep 2007 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2007/09/prweb552539.htm</guid>
        </item>
<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next-Generation Contact Center Report&quot; -- News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/08/prweb549530.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next-Generation Contact Center Report&quot; features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Aug 29, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/08/prweb549530.htm">http://www.prweb.com/releases/2007/08/prweb549530.htm</a></P>]]>
                </description><pubDate>Wed, 29 Aug 2007 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2007/08/prweb549530.htm</guid>
        </item>
<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/08/prweb548163.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot; features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Aug 22, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/08/prweb548163.htm">http://www.prweb.com/releases/2007/08/prweb548163.htm</a></P>]]>
                </description><pubDate>Wed, 22 Aug 2007 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2007/08/prweb548163.htm</guid>
        </item>
<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/08/prweb546820.htm</link><description>   <![CDATA[ <P>&quot;The Next Generation Contact Center Report&quot; features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Aug 16, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/08/prweb546820.htm">http://www.prweb.com/releases/2007/08/prweb546820.htm</a></P>]]>
                </description><pubDate>Thu, 16 Aug 2007 07:00:00 GMT</pubDate>
        <guid isPermaLink="true">http://www.prweb.com/releases/2007/08/prweb546820.htm</guid>
        </item>
<item>
     <title>This Week on TelecomWeb&#039;s &#039;The Next Generation Contact Center Report&#039;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/08/prweb545071.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot; (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Aug 8, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/08/prweb545071.htm">http://www.prweb.com/releases/2007/08/prweb545071.htm</a></P>]]>
                </description><pubDate>Wed, 08 Aug 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &#039;The Next Generation Contact Center Report&#039;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/08/prweb544068.htm</link><description>   <![CDATA[ <P>&quot;The Next Generation Contact Center Report&quot; (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Aug 3, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/08/prweb544068.htm">http://www.prweb.com/releases/2007/08/prweb544068.htm</a></P>]]>
                </description><pubDate>Fri, 03 Aug 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &#039;The Next Generation Contact Center Report&#039;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/07/prweb542261.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot; (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Jul 26, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/07/prweb542261.htm">http://www.prweb.com/releases/2007/07/prweb542261.htm</a></P>]]>
                </description><pubDate>Thu, 26 Jul 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/07/prweb538797.htm</link><description>   <![CDATA[ <P>&quot;The Next Generation Contact Center Report&quot; (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Jul 12, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/07/prweb538797.htm">http://www.prweb.com/releases/2007/07/prweb538797.htm</a></P>]]>
                </description><pubDate>Thu, 12 Jul 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/07/prweb537541.htm</link><description>   <![CDATA[ <P>Free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Jul 5, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/07/prweb537541.htm">http://www.prweb.com/releases/2007/07/prweb537541.htm</a></P>]]>
                </description><pubDate>Thu, 05 Jul 2007 07:00:00 GMT</pubDate>
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<item>
     <title>TelecomWeb/Avaya Webcast Details the Most Effective IP Capabilities for Contact-Center Managers</title>
     <link>http://www.prweb.com/releases/2007/06/prweb536330.htm</link><description>   <![CDATA[ <P>Experts discuss recent research, customer insights. (PRWeb Jun 29, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/06/prweb536330.htm">http://www.prweb.com/releases/2007/06/prweb536330.htm</a></P>]]>
                </description><pubDate>Fri, 29 Jun 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/06/prweb532429.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot; (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb Jun 13, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/06/prweb532429.htm">http://www.prweb.com/releases/2007/06/prweb532429.htm</a></P>]]>
                </description><pubDate>Wed, 13 Jun 2007 07:00:00 GMT</pubDate>
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<item>
     <title>InfoTrack Report Shows $2.4B Global Call-Center Manufacturer Revenue</title>
     <link>http://www.prweb.com/releases/2007/06/prweb532490.htm</link><description>   <![CDATA[ <P>Contact-center shipments for 2006 shows worldwide manufacturer revenues hit $2.4 billion, with Avaya at the top in all three vendor categories. (PRWeb Jun 13, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/06/prweb532490.htm">http://www.prweb.com/releases/2007/06/prweb532490.htm</a></P>]]>
                </description><pubDate>Wed, 13 Jun 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/05/prweb528538.htm</link><description>   <![CDATA[ <P>TelecomWeb&#039;s &quot;The Next Generation Contact Center Report&quot; (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb May 25, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/05/prweb528538.htm">http://www.prweb.com/releases/2007/05/prweb528538.htm</a></P>]]>
                </description><pubDate>Fri, 25 May 2007 07:00:00 GMT</pubDate>
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<item>
     <title>This Week on TelecomWeb&#039;s &#039;The Next Generation Contact Center Report&#039;: News Briefs and Feature Articles</title>
     <link>http://www.prweb.com/releases/2007/05/prweb526936.htm</link><description>   <![CDATA[ <P>Updated news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment. (PRWeb May 18, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/05/prweb526936.htm">http://www.prweb.com/releases/2007/05/prweb526936.htm</a></P>]]>
                </description><pubDate>Fri, 18 May 2007 07:00:00 GMT</pubDate>
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