Retail Systems Research - PRWeb Press Release Account Feed http://www.rsspad.com/rss2a/267454.xml Retail Systems Research - Press Releases en xml@emediawire.com xml@emediawire.com 30 Study Finds Retailers Give Back Supply Chain Efficiency to Improve Customer Service http://www.prweb.com/releases/RSR/supplychainresearch/prweb1138184.htm While the retail supply chain continues to be impacted by gaps between planning and execution, the need to localize assortments and create more sophisticated promotions are creating new challenges, according to a new research report by RSR Research. Better performing retailers have made significant strides in supply chain efficiency and managing these new challenges, but are willing to increase inventory and reduce that efficiency in order to improve customer service levels. (PRWeb Jul 24, 2008)

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]]> http://www.prweb.com/releases/RSR/supplychainresearch/prweb1138184.htm New Study Finds Maintenance Needs Overwhelm Retail IT http://www.prweb.com/releases/RSR/applicationdelivery/prweb957334.htm RSR's most recent benchmark report: "The Future of Application Delivery in Retail: Benchmark Study 2008" reveals that maintenance associated with legacy application portfolios is becoming a make-or-break challenge for retailers to overcome. Legacy applications prevent retailers from addressing a growing backlog of requests for new development from the business. And even though retailers are devoting more IT resources to new function development, demand outpaces IT's ability to deliver, resulting in dissatisfaction with the IT function itself. (PRWeb May 20, 2008)

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]]> http://www.prweb.com/releases/RSR/applicationdelivery/prweb957334.htm 'Green' a Long-Term Branding Strategy for Retailers, Survey Finds http://www.prweb.com/releases/Green/Retail/prweb918874.htm A new survey from RSR Research finds that better performing retailers are retooling their brands now to meet consumers' desires for more green options. Despite the fact that many survey respondents don't yet see a big shift in consumer spending toward "green" products and services, retail winners anticipate that green initiatives now will pay off later in the form of increased sales. (PRWeb May 7, 2008)

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]]> http://www.prweb.com/releases/Green/Retail/prweb918874.htm Study Finds Retailers Look Past Economic Woes, Continue Customer-centric Strategies http://www.prweb.com/releases/store/technology/prweb913804.htm As economic news remains uncertain at best, retailers are sticking to strategies that focus on customer service in their stores. A new report from RSR Research finds that better performing retailers are not letting economic fears deter them from focusing on improving the in-store customer experience, turning especially to investments in tools to help employees provide more information to customers as they shop in stores. (PRWeb May 6, 2008)

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]]> http://www.prweb.com/releases/store/technology/prweb913804.htm E-Commerce Growth Threatened by Technology Barriers, New Study Finds http://www.prweb.com/releases/2008/04/prweb820314.htm Retail Systems Research's (RSR) most recent benchmark report, "Finding the Integrated Multi-Channel Retailer: Benchmark Study 2008" reveals that despite gaining process efficiencies that have improved the profitability of non-store consumer purchases, retailers struggle to service cross-channel shoppers. Progress made in creating cross-channel experiences will run afoul of the disparate information systems used to cobble together cross-channel shopping, threatening even the meteoric growth of the online channel. (PRWeb Apr 2, 2008)

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]]> http://www.prweb.com/releases/2008/04/prweb820314.htm Study Finds Private Label Merchandise Plagued by Quality Concerns http://www.prweb.com/releases/2008/02/prweb679963.htm RSR's most recent benchmark report: "PLM Squared: Product Lifecycle Management Powers Private Label Merchandise" reveals that as brand managers step up collaboration with suppliers on product design, two opposing consequences emerge: they can bring new products to market faster, but at a cost - control over the quality of that merchandise. Post-production audits and improved and consistent vendor scorecarding are critical to overcoming this potentially devastating situation. (PRWeb Feb 6, 2008)

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]]> http://www.prweb.com/releases/2008/02/prweb679963.htm Study Finds Retailers Under-Utilize Advanced Pricing Capabilities http://www.prweb.com/releases/2008/01/prweb620551.htm As retailers' strategies shift from product-centric to customer-centric, pricing tools must take on a new role within the retail enterprise. A new research report from RSR Research finds that retailers struggle to find ways to make gains in customer service that do not come at the cost of price competitiveness. However, while price optimization has delivered impressive results, retailers are stuck on price as a lever for margin, and so are missing other opportunities to maximize the value of pricing capabilities. (PRWeb Jan 14, 2008)

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]]> http://www.prweb.com/releases/2008/01/prweb620551.htm Employees Trump Organized Crime as Source of Retail Shrink, Study Finds http://www.prweb.com/releases/2008/01/prweb597051.htm RSR Research's most recent benchmark report, "Winning Trends in Loss Prevention: Benchmark Study 2008" reveals that despite media hype around Organized Crime as a driver of shrink, retail's reality is vastly different. The sources of shrink remain unchanged. Employees steal cash and merchandise, "sweetheart" friends at the Point of Sale and make administrative errors, while customers still steal merchandise. Retailers believe their best hope to solving these seemingly intractable problems lies in adding more business intelligence to existing technology implementations. (PRWeb Jan 2, 2008)

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]]> http://www.prweb.com/releases/2008/01/prweb597051.htm Retailers Still View Customer Data Security as 'Checkbox,' Study Finds http://www.prweb.com/releases/2007/12/prweb586512.htm A new report from RSR Research shows that Retailers are collecting more personal data about customers, holding onto that data longer, and still not taking adequate steps to protect it. The Customer Data Security Benchmark Report 2008 helps retailers understand the challenges and opportunities associated with the use of customer-specific data, and provides recommendations for how retailers can best leverage customer-specific information - while still ensuring privacy and security. (PRWeb Dec 20, 2007)

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]]> http://www.prweb.com/releases/2007/12/prweb586512.htm Few Retailers Believe They Effectively Manage Their Workforce, Study Finds http://www.prweb.com/releases/2007/11/prweb566616.htm Customer Centricity -- the retail strategy of focusing on customer service as a way to differentiate from competition -- is putting workforce management on the front line in the battle to improve customer service in stores. A new research report from RSR Research finds that while retailers strongly believe that employees are critical to their customer-centric strategies, few have deployed tools to help store managers hire, retain or manage their workforce. (PRWeb Nov 6, 2007)

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]]> http://www.prweb.com/releases/2007/11/prweb566616.htm Research Finds Retailers Must Overhaul Loyalty Programs http://www.prweb.com/releases/2007/08/prweb547569.htm A new report, Getting Loyalty Programs Back to Loyalty, published by Retail Systems Research, confirms that retailers must transform their loyalty programs from a pay-for-data scheme into something that leverages customer data to provide value to consumers. The report highlights up and coming technologies needed to take best advantage of loyalty programs and the customer data they generate, across the retail enterprise. (PRWeb Aug 20, 2007)

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]]> http://www.prweb.com/releases/2007/08/prweb547569.htm Research Finds Customer-Driven Business Intelligence Key to Retailers' Success http://www.prweb.com/releases/2007/08/prweb547329.htm Retail Systems Research's latest report, "The Next Generation of Business Intelligence: Driving Customer Insights across the Retail Enterprise" confirms that using customer-driven business intelligence to inform assortment and space planning processes are key components of retail success. The report highlights up and coming technologies needed to take best advantage of customer data across the retail enterprise. (PRWeb Aug 17, 2007)

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