PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.rsspad.com/rss2a/267454.xml PRWeb.com Press Release Feed - Press Releases en xml@emediawire.com xml@emediawire.com 30 New Study Shows Shrinking Payrolls Drive Continued Store Technology Investments http://www.prweb.com/releases/RSR/StoreTechnology/prweb2516644.htm In RSR's latest benchmark research, more than two thirds of retailers surveyed have reduced their payroll budgets due to economic conditions, and 40% have decreased those payrolls by an amount greater than their changes in sales. However, less than 10% of retailers report any project postponement for in-store technologies due to economic conditions. RSR's research found a great degree of unanimity across respondents: retail employees need to be empowered with better tools and information, with better-performing most clearly demonstrating an understanding that better productivity is linked to better service to consumers. (PRWeb Jun 10, 2009)

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]]> Wed, 10 Jun 2009 07:00:00 GMT http://www.prweb.com/releases/RSR/StoreTechnology/prweb2516644.htm Winning Retailers See Greater Business Value for IT Than Peers, New Study Finds http://www.prweb.com/releases/RSR/ITAlignment/prweb2392154.htm RSR's latest benchmark survey, "IT and Business Alignment in Retail" finds that better-performing retailers do more to understand the business value of information technology, rather than look to IT solely for cost savings. However, while retailers that use IT strategically have the opportunity to turn technological advantage into real long term market gains, most survey respondents report a growing backlog of demand for IT services driven by lack of governance, tangled obsolete application portfolios, and siloed departments each clamoring for their own solutions. (PRWeb May 6, 2009)

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]]> Wed, 06 May 2009 07:00:00 GMT http://www.prweb.com/releases/RSR/ITAlignment/prweb2392154.htm Cultural Challenges Outpace Technology for Retail Workforce Management Implementations, New Study Finds http://www.prweb.com/releases/RSR/WFM/prweb2350814.htm While some recent press coverage has focused on employee dissatisfaction with new scheduling and workforce automation tools, RSR's research has found that these issues are driven by retailers' under-appreciation of the cultural impact that workforce management has. A new study from RSR Research presents real-world case studies and lessons learned from four different retailers, focusing on ways to ensure successful workforce automation implementations. (PRWeb Apr 23, 2009)

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]]> Thu, 23 Apr 2009 07:00:00 GMT http://www.prweb.com/releases/RSR/WFM/prweb2350814.htm Cross-Channel Retail Initiatives Are Critical For Increased Profits, Sales And Customer Satisfaction, New Research Shows http://www.prweb.com/releases/RSR/multichannel/prweb2169134.htm Amid online "store" closings from retailers like Canadian Tire, new research finds that cross-channel retail initiatives play a critical role in increasing a retailer's profits, sales, and customer satisfaction. Cross-channel product and pricing consistency are no longer differentiating for the successful retailer - they have become table stakes. Perhaps more importantly, retailers enabling cross-channel inventory, order, and customer visibility achieve significant and quantifiable results from those initiatives. RSR's latest research defines and discusses those results. (PRWeb Feb 25, 2009)

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]]> Wed, 25 Feb 2009 08:00:00 GMT http://www.prweb.com/releases/RSR/multichannel/prweb2169134.htm Retailers' On-Going Brand Value Is Dependent On Securing Customer Information, New Study Finds http://www.prweb.com/releases/RSR/datasecurity/prweb2103724.htm While retailers overall struggle with payment industry data security standards, winning retailers recognize that customer data security is far more than just credit card information. A new study from RSR Research presents real-world case studies from three successful tier-1 US retailers, revealing winning retailers' approach to securing sensitive customer data. (PRWeb Feb 19, 2009)

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]]> Thu, 19 Feb 2009 08:00:00 GMT http://www.prweb.com/releases/RSR/datasecurity/prweb2103724.htm First Post-Crash Benchmark Reveals Retailer Pricing Plans http://www.prweb.com/releases/RSR/Promotions/prweb1925894.htm Retailers view "localized pricing" - the ability to offer different prices to different customers - as a critical strategy for 2009, but are challenged to deliver such differentiated pricing without alienating consumers. RSR Research's latest research study finds that retailers are turning to promotions and loyalty offers as a way around this challenge. While past efforts at promotion optimization have stalled, retailers show renewed interest in the technology, along with tools for customer segmentation and analysis. (PRWeb Jan 28, 2009)

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]]> Wed, 28 Jan 2009 08:00:00 GMT http://www.prweb.com/releases/RSR/Promotions/prweb1925894.htm New Study Identifies Untapped Opportunities For Retailer-Manufacturer Collaboration http://www.prweb.com/releases/RSR/SCC/prweb1841054.htm Past efforts to identify collaboration opportunities between retailers and manufacturers have focused primarily on the differences that continue to thwart increased collaboration. RSR Research's latest study instead identifies key untapped areas where both retailers and manufacturers see opportunities to collaborate - with space planning, cross-channel, and international retailing emerging as high-potential areas to build collaborative relationships. However, a lack of integration and a dearth of resources dedicated to collaborative processes keep both retailers and manufacturers from reaping the rewards of lasting partnerships. (PRWeb Jan 9, 2009)

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]]> Fri, 09 Jan 2009 08:00:00 GMT http://www.prweb.com/releases/RSR/SCC/prweb1841054.htm Struggling Retailers Paralyzed in Loss Prevention Efforts, New Study Finds http://www.prweb.com/releases/2008/11/prweb1644924.htm Retailers' perception of opportunities afforded by Loss Prevention initiatives based on sales performance, leads one to wonder: Is this a story of how Winners continue to win, or how laggards continue to miss the mark? While there is universal agreement that Shrink control is an ever-increasing retailer priority, Winners (those whose sales outperform their peers and inflation) rank nearly every opportunity for improvement higher than their underperforming peers. (PRWeb Nov 20, 2008)

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]]> Thu, 20 Nov 2008 08:00:00 GMT http://www.prweb.com/releases/2008/11/prweb1644924.htm Misconceptions Color Retailers' Views of Managed Services Opportunities, New Study Finds http://www.prweb.com/releases/RSR/StoreManagedServices/prweb1549974.htm According to a new report by RSR Research, "Store Managed Services and the Evolving Role of the Retail Store," store managed services presents a significant opportunity for more effectively managing in-store technologies, but many retailers' perceptions of the opportunity are shaped by past negative experiences with early attempts at technology outsourcing. While store systems have historically been isolated or simple, increasing complexity in both the amount of technology in stores and the inter-dependency of these technologies will soon drive retailers to reconsider the way that store technology infrastructure is managed. (PRWeb Oct 31, 2008)

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]]> Fri, 31 Oct 2008 07:00:00 GMT http://www.prweb.com/releases/RSR/StoreManagedServices/prweb1549974.htm Retailer Business Intelligence Efforts Misaligned, New Study Finds http://www.prweb.com/releases/RSR/realtimeBI/prweb1355074.htm Retailers confuse "what-if" analysis capabilities with true real-time BI - leading them to under-serve the front-line portions of their business, according to RSR's most recent benchmark report: "Improving Retailer Responsiveness with Real-time Business Intelligence." The report reveals enormous untapped potential in providing actionable information to store operators, logistics and merchandise managers. Newly codified business processes are the target of the most successful retailers. (PRWeb Sep 19, 2008)

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]]> Fri, 19 Sep 2008 07:00:00 GMT http://www.prweb.com/releases/RSR/realtimeBI/prweb1355074.htm Retailers Look to Customer Data to Survive Uncertain Economy, Study Finds http://www.prweb.com/releases/RSR/LoyaltyCRM/prweb1252804.htm Despite growing concerns about the impact of continued economic uncertainty, retailers are still focused on differentiated customer service and on providing targeted offers and communications to consumers, according to a new research report published by RSR Research. Highlighting the importance of customer data, retailers are increasingly interested in "customer experience organizations" and in getting better insights out of the customer data they already have. (PRWeb Aug 27, 2008)

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]]> Wed, 27 Aug 2008 07:00:00 GMT http://www.prweb.com/releases/RSR/LoyaltyCRM/prweb1252804.htm Study Finds Retailers Slow to Invest in Online Customer Experience http://www.prweb.com/releases/RSR/eCommerce/prweb1212604.htm A new research report from RSR Research finds that retailers are still waiting for consumers to tell them what they want the online shopping experience to be. In the meantime, retailers are investing in foundational capabilities around product information and availability, and cautiously exploring Web 2.0 and mobile technologies. (PRWeb Aug 16, 2008)

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]]> Sat, 16 Aug 2008 07:00:00 GMT http://www.prweb.com/releases/RSR/eCommerce/prweb1212604.htm New Study Finds Localizing Assortments and Price Critical to Retailers http://www.prweb.com/releases/2008/07/prweb1094174.htm RSR's most recent benchmark report: "Customer-Centric Merchandising: Driving Differentiation through Localization Benchmark Report 2008" reveals retailers who systematically work to localize both assortments and prices gain sales and gross margin improvements. In fact, Retail Winners believe price optimization is even more important than localizing assortments. (PRWeb Jul 25, 2008)

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]]> Fri, 25 Jul 2008 07:00:00 GMT http://www.prweb.com/releases/2008/07/prweb1094174.htm Study Finds Retailers Give Back Supply Chain Efficiency to Improve Customer Service http://www.prweb.com/releases/RSR/supplychainresearch/prweb1138184.htm While the retail supply chain continues to be impacted by gaps between planning and execution, the need to localize assortments and create more sophisticated promotions are creating new challenges, according to a new research report by RSR Research. Better performing retailers have made significant strides in supply chain efficiency and managing these new challenges, but are willing to increase inventory and reduce that efficiency in order to improve customer service levels. (PRWeb Jul 24, 2008)

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]]> Thu, 24 Jul 2008 07:00:00 GMT http://www.prweb.com/releases/RSR/supplychainresearch/prweb1138184.htm New Study Finds Maintenance Needs Overwhelm Retail IT http://www.prweb.com/releases/RSR/applicationdelivery/prweb957334.htm RSR's most recent benchmark report: "The Future of Application Delivery in Retail: Benchmark Study 2008" reveals that maintenance associated with legacy application portfolios is becoming a make-or-break challenge for retailers to overcome. Legacy applications prevent retailers from addressing a growing backlog of requests for new development from the business. And even though retailers are devoting more IT resources to new function development, demand outpaces IT's ability to deliver, resulting in dissatisfaction with the IT function itself. (PRWeb May 20, 2008)

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]]> Tue, 20 May 2008 07:00:00 GMT http://www.prweb.com/releases/RSR/applicationdelivery/prweb957334.htm 'Green' a Long-Term Branding Strategy for Retailers, Survey Finds http://www.prweb.com/releases/Green/Retail/prweb918874.htm A new survey from RSR Research finds that better performing retailers are retooling their brands now to meet consumers' desires for more green options. Despite the fact that many survey respondents don't yet see a big shift in consumer spending toward "green" products and services, retail winners anticipate that green initiatives now will pay off later in the form of increased sales. (PRWeb May 7, 2008)

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]]> Wed, 07 May 2008 07:00:00 GMT http://www.prweb.com/releases/Green/Retail/prweb918874.htm Study Finds Retailers Look Past Economic Woes, Continue Customer-centric Strategies http://www.prweb.com/releases/store/technology/prweb913804.htm As economic news remains uncertain at best, retailers are sticking to strategies that focus on customer service in their stores. A new report from RSR Research finds that better performing retailers are not letting economic fears deter them from focusing on improving the in-store customer experience, turning especially to investments in tools to help employees provide more information to customers as they shop in stores. (PRWeb May 6, 2008)

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]]> Tue, 06 May 2008 07:00:00 GMT http://www.prweb.com/releases/store/technology/prweb913804.htm E-Commerce Growth Threatened by Technology Barriers, New Study Finds http://www.prweb.com/releases/2008/04/prweb820314.htm Retail Systems Research's (RSR) most recent benchmark report, "Finding the Integrated Multi-Channel Retailer: Benchmark Study 2008" reveals that despite gaining process efficiencies that have improved the profitability of non-store consumer purchases, retailers struggle to service cross-channel shoppers. Progress made in creating cross-channel experiences will run afoul of the disparate information systems used to cobble together cross-channel shopping, threatening even the meteoric growth of the online channel. (PRWeb Apr 2, 2008)

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]]> Wed, 02 Apr 2008 07:00:00 GMT http://www.prweb.com/releases/2008/04/prweb820314.htm Study Finds Private Label Merchandise Plagued by Quality Concerns http://www.prweb.com/releases/2008/02/prweb679963.htm RSR's most recent benchmark report: "PLM Squared: Product Lifecycle Management Powers Private Label Merchandise" reveals that as brand managers step up collaboration with suppliers on product design, two opposing consequences emerge: they can bring new products to market faster, but at a cost - control over the quality of that merchandise. Post-production audits and improved and consistent vendor scorecarding are critical to overcoming this potentially devastating situation. (PRWeb Feb 6, 2008)

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]]> Wed, 06 Feb 2008 08:00:00 GMT http://www.prweb.com/releases/2008/02/prweb679963.htm Study Finds Retailers Under-Utilize Advanced Pricing Capabilities http://www.prweb.com/releases/2008/01/prweb620551.htm As retailers' strategies shift from product-centric to customer-centric, pricing tools must take on a new role within the retail enterprise. A new research report from RSR Research finds that retailers struggle to find ways to make gains in customer service that do not come at the cost of price competitiveness. However, while price optimization has delivered impressive results, retailers are stuck on price as a lever for margin, and so are missing other opportunities to maximize the value of pricing capabilities. (PRWeb Jan 14, 2008)

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]]> Mon, 14 Jan 2008 08:00:00 GMT http://www.prweb.com/releases/2008/01/prweb620551.htm Employees Trump Organized Crime as Source of Retail Shrink, Study Finds http://www.prweb.com/releases/2008/01/prweb597051.htm RSR Research's most recent benchmark report, "Winning Trends in Loss Prevention: Benchmark Study 2008" reveals that despite media hype around Organized Crime as a driver of shrink, retail's reality is vastly different. The sources of shrink remain unchanged. Employees steal cash and merchandise, "sweetheart" friends at the Point of Sale and make administrative errors, while customers still steal merchandise. Retailers believe their best hope to solving these seemingly intractable problems lies in adding more business intelligence to existing technology implementations. (PRWeb Jan 2, 2008)

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]]> Wed, 02 Jan 2008 08:00:00 GMT http://www.prweb.com/releases/2008/01/prweb597051.htm Retailers Still View Customer Data Security as 'Checkbox,' Study Finds http://www.prweb.com/releases/2007/12/prweb586512.htm A new report from RSR Research shows that Retailers are collecting more personal data about customers, holding onto that data longer, and still not taking adequate steps to protect it. The Customer Data Security Benchmark Report 2008 helps retailers understand the challenges and opportunities associated with the use of customer-specific data, and provides recommendations for how retailers can best leverage customer-specific information - while still ensuring privacy and security. (PRWeb Dec 20, 2007)

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]]> Thu, 20 Dec 2007 08:00:00 GMT http://www.prweb.com/releases/2007/12/prweb586512.htm Few Retailers Believe They Effectively Manage Their Workforce, Study Finds http://www.prweb.com/releases/2007/11/prweb566616.htm Customer Centricity -- the retail strategy of focusing on customer service as a way to differentiate from competition -- is putting workforce management on the front line in the battle to improve customer service in stores. A new research report from RSR Research finds that while retailers strongly believe that employees are critical to their customer-centric strategies, few have deployed tools to help store managers hire, retain or manage their workforce. (PRWeb Nov 6, 2007)

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]]> Tue, 06 Nov 2007 08:00:00 GMT http://www.prweb.com/releases/2007/11/prweb566616.htm Research Finds Retailers Must Overhaul Loyalty Programs http://www.prweb.com/releases/2007/08/prweb547569.htm A new report, Getting Loyalty Programs Back to Loyalty, published by Retail Systems Research, confirms that retailers must transform their loyalty programs from a pay-for-data scheme into something that leverages customer data to provide value to consumers. The report highlights up and coming technologies needed to take best advantage of loyalty programs and the customer data they generate, across the retail enterprise. (PRWeb Aug 20, 2007)

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]]> Mon, 20 Aug 2007 07:00:00 GMT http://www.prweb.com/releases/2007/08/prweb547569.htm Research Finds Customer-Driven Business Intelligence Key to Retailers' Success http://www.prweb.com/releases/2007/08/prweb547329.htm Retail Systems Research's latest report, "The Next Generation of Business Intelligence: Driving Customer Insights across the Retail Enterprise" confirms that using customer-driven business intelligence to inform assortment and space planning processes are key components of retail success. The report highlights up and coming technologies needed to take best advantage of customer data across the retail enterprise. (PRWeb Aug 17, 2007)

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]]> Fri, 17 Aug 2007 07:00:00 GMT http://www.prweb.com/releases/2007/08/prweb547329.htm