ELLIS COMMUNICATIONS, INC. - PRWeb Press Release Account Feed http://www.rsspad.com/rss2a/43106.xml ELLIS COMMUNICATIONS, INC. - Press Releases en xml@emediawire.com xml@emediawire.com 30 R Factor Gives Financial Professionals Turnkey Program for Referral Generation, Future Growth http://www.prweb.com/releases/2008/09/prweb1278134.htm Financial advisors and financial services companies looking for a turnkey program that takes the worry and guess work out of generating referrals for new business need look no further than R Factor, announced today by Robinson & Associates, Inc. (PRWeb Sep 4, 2008)

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]]> http://www.prweb.com/releases/2008/09/prweb1278134.htm Casino Employees Must Understand What Guest Service is in Order to Deliver it, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/08/prweb1245434.htm Understanding what guest service is - that's an important part of knowing how to provide it. (PRWeb Aug 27, 2008)

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]]> http://www.prweb.com/releases/2008/08/prweb1245434.htm Casino Employee Reward-and-Recognition Program Deserves Thorough Third-Party Evaluation, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/08/prweb1222244.htm Casinos interested in third-party reviews of their internal operations should be sure their employee reward-and-recognition program is given a thorough evaluation. (PRWeb Aug 20, 2008)

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]]> http://www.prweb.com/releases/2008/08/prweb1222244.htm It's Never Too Late for Casinos to Launch A Guest Service Program, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/08/prweb1199284.htm Launching of a casino guest service program does not have to be tied to the beginning of a new year and the planning process leading up to it. (PRWeb Aug 13, 2008)

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]]> http://www.prweb.com/releases/2008/08/prweb1199284.htm Review Casino Employee Guest Service Training to Ensure It Is Effective, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/07/prweb1151654.htm When an outside company evaluates a casino's internal operations, one of the most important reviews centers on the property's employee guest service training. (PRWeb Jul 30, 2008)

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]]> http://www.prweb.com/releases/2008/07/prweb1151654.htm Stellar Casino Guest Service Can Result in Longer Play, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/07/prweb1128544.htm If casinos want guests to stay and play longer, they should offer outstanding service to give them a reason to do just that. (PRWeb Jul 23, 2008)

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]]> http://www.prweb.com/releases/2008/07/prweb1128544.htm As Casinos Struggle With Today's Slow Economy, They Must Stop Renting Guests and Emphasize Service, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/07/prweb1084154.htm Casinos that offer special deals to lure guests during these slow economic times are making the mistake of renting players instead of emphasizing superior guest service that can generate repeat and new business. (PRWeb Jul 10, 2008)

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]]> http://www.prweb.com/releases/2008/07/prweb1084154.htm Review Casino Marketing Effectiveness to Assure it is Part of Property's Long-Term Success, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/06/prweb1046404.htm Marketing is a critical element of any casino's long-term success and should be reviewed, along with other internal operations, to see how it could be improved. (PRWeb Jun 25, 2008)

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]]> http://www.prweb.com/releases/2008/06/prweb1046404.htm Improve Casino Internal Communication By Learning What Not to Do, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/06/prweb1027614.htm There are many resources available today to help casinos improve their internal communication, but the best lessons are often learned from knowing what not to do. (PRWeb Jun 19, 2008)

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]]> http://www.prweb.com/releases/2008/06/prweb1027614.htm Review Casino Marketing Effectiveness to Assure It Is Part of Property's Long-Term Success, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/06/prweb1009414.htm Marketing is a critical element of any casino's long-term success and should be reviewed, along with other internal operations, to see how it could be improved. (PRWeb Jun 11, 2008)

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]]> http://www.prweb.com/releases/2008/06/prweb1009414.htm Employee Advocates Can Create New Business for Casinos During Trying Economic Times, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/05/prweb954794.htm Employee advocates at casinos can be a source of new business for their property during these trying economic times. (PRWeb May 29, 2008)

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]]> http://www.prweb.com/releases/2008/05/prweb954794.htm Casino Executives and Their Properties Benefit Greatly from Dynamic, Effective Presentation Skills, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/05/prweb939774.htm Casino executives are expected to have numerous skills, but there is one that eludes many of them -- they don't have the ability to give an effective presentation. (PRWeb May 15, 2008)

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]]> http://www.prweb.com/releases/2008/05/prweb939774.htm Guest Advocates Help Casinos Create New Business During These Uncertain Economic Times, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/05/prweb935654.htm Casinos can possibly generate new business during uncertain economic times by creating guest advocates who say positive things about their property. (PRWeb May 14, 2008)

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]]> http://www.prweb.com/releases/2008/05/prweb935654.htm Senior Casino Management Must Commit to A Program of Organizational Improvement, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/04/prweb897644.htm Implementation of internal organizational improvement at casinos requires total commitment to the program by senior managers. (PRWeb Apr 30, 2008)

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]]> http://www.prweb.com/releases/2008/04/prweb897644.htm Casinos Must Have Strong Internal Culture to Implement Organizational Improvement, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/04/prweb856424.htm A strong internal culture is critical to successfully implementing organizational improvement at casinos. (PRWeb Apr 17, 2008)

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]]> http://www.prweb.com/releases/2008/04/prweb856424.htm Organizational Improvement At Casinos Involves Dealing With Constant Change, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/04/prweb856114.htm Casinos that implement organizational improvement must improve their ability to deal with constant change. (PRWeb Apr 16, 2008)

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]]> http://www.prweb.com/releases/2008/04/prweb856114.htm Great Casino Managers Help Implement Organizational Improvement by Developing Excellent Employees, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/04/prweb816784.htm Outstanding casino managers attract and inspire excellent employees, thus helping implement organizational improvement programs. (PRWeb Apr 2, 2008)

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]]> http://www.prweb.com/releases/2008/04/prweb816784.htm To Implement Internal Organizational Improvement, Teach Casino Managers How to Create Correct Culture, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/03/prweb778064.htm Casinos implementing organizational improvement must teach their managers how to create the proper kind of internal culture. (PRWeb Mar 19, 2008)

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]]> http://www.prweb.com/releases/2008/03/prweb778064.htm Casinos Must Have Effective Leaders and Managers to Roll Out Organizational Improvement, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/03/prweb762214.htm Strong, effective managers are at the heart of efforts to implement organizational improvement at casinos. (PRWeb Mar 13, 2008)

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]]> http://www.prweb.com/releases/2008/03/prweb762214.htm Robinson & Associates CEO to Discuss High Cost of Employee Turnover, Low Morale at April NIGA Show http://www.prweb.com/releases/2008/03/prweb743794.htm The high cost of casino employee turnover and low employee morale will be discussed by the chief executive officer of Robinson & Associates, Inc., at the April 2008 trade show of the National Indian Gaming Association. (PRWeb Mar 6, 2008)

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]]> http://www.prweb.com/releases/2008/03/prweb743794.htm Employee Support Is Critical to Success of Organizational Improvement At Casinos, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/03/prweb737504.htm Employee support and buy-in at a casino implementing organizational improvement is critical to the success of the program. (PRWeb Mar 5, 2008)

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]]> http://www.prweb.com/releases/2008/03/prweb737504.htm Emphasis On Employee Training Sets Casinos On Path to Organizational Improvement, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/02/prweb705843.htm Casinos interested in implementing organizational improvement can take a step in that direction by emphasizing employee training. (PRWeb Feb 20, 2008)

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]]> http://www.prweb.com/releases/2008/02/prweb705843.htm Casinos Position Themselves for Success by Investing in Employees' Skills, Professionalism, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/02/prweb694713.htm Casinos that invest in the skills and professionalism of their employees while rolling out an internal organizational improvement program position themselves to succeed in a highly competitive industry. (PRWeb Feb 14, 2008)

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]]> http://www.prweb.com/releases/2008/02/prweb694713.htm Casino Organizational Improvement Must Be Supported By Effective Internal Communication, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/02/prweb675124.htm Effective internal communication that reaches across the entire property is crucial to successful implementation of organizational improvement at casinos. (PRWeb Feb 6, 2008)

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]]> http://www.prweb.com/releases/2008/02/prweb675124.htm Casinos That Want to Implement Organizational Improvement Must Communicate Their Culture, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/01/prweb640991.htm Casinos that want to implement organizational improvements must communicate the property's culture. (PRWeb Jan 23, 2008)

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]]> http://www.prweb.com/releases/2008/01/prweb640991.htm Five Key Steps Help Casinos Reap Rewards of Organizational Improvement, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/01/prweb622951.htm Casinos that embrace organizational improvement can reap many rewards, and there are specific steps they can take to make it all happen. (PRWeb Jan 17, 2008)

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]]> http://www.prweb.com/releases/2008/01/prweb622951.htm Robinson & Associates White Paper Examines Challenges, Benefits for Casinos That Embrace Organizational Improvement http://www.prweb.com/releases/2008/01/prweb610291.htm All casinos want to enhance their performance and competitiveness and they can achieve those goals by looking inward to make strategic organizational improvements. A new white paper helps casinos understand what is involved in rolling out internal improvements that can result in greater success in the future. (PRWeb Jan 10, 2008)

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]]> http://www.prweb.com/releases/2008/01/prweb610291.htm Casino Executives Could Learn from IBM White Paper That Validates Importance of Customer Advocates, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2008/01/prweb606251.htm The importance of customer advocacy has been validated by an IBM white paper that offers valuable lessons for casino executives who want to turn their guests into advocates and improve their property's performance. (PRWeb Jan 9, 2008)

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]]> http://www.prweb.com/releases/2008/01/prweb606251.htm Casino Human Resources Directors Must Work With Middle Managers to Encourage Guest and Employee Advocacy, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/12/prweb580971.htm Casino human resources directors that understand the link between guest and employee advocates and their property's success need to work closely with middle managers to ensure they also value advocacy. (PRWeb Dec 19, 2007)

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]]> http://www.prweb.com/releases/2007/12/prweb580971.htm Casino Marketing Directors Need to Stop Measuring Customer Satisfaction and Start Measuring Guest Advocacy, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/12/prweb573784.htm Casino marketing directors are expected to do more and more these days and one way to meet that challenge is to stop measuring guest satisfaction and start measuring guest advocacy. (PRWeb Dec 5, 2007)

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]]> http://www.prweb.com/releases/2007/12/prweb573784.htm Casino CEOs, GMs Can Predict Future Growth of Their Property By Measuring Guest Advocates With An Index, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/11/prweb570624.htm Casino chief executive officers and general managers are under increasing pressure to anticipate future growth of their property and they can do that with an index that measures how many guest advocates a casino has. (PRWeb Nov 21, 2007)

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]]> http://www.prweb.com/releases/2007/11/prweb570624.htm Advocacy Helps Casino Marketing Departments Attract New Customers While Increasing Visits by Existing Guests, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/11/prweb566860.htm Casino marketing directors under pressure to attract new customers and increase the frequency of existing guests' visits can meet this challenge by working with other departments to focus on creation of guest advocates. (PRWeb Nov 7, 2007)

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]]> http://www.prweb.com/releases/2007/11/prweb566860.htm Casino HR Departments Need a System to Create Employee Advocates, Reduce Turnover and Improve Staff Performance, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/10/prweb563110.htm Casino human resources departments are fighting a losing battle if they do not have the advantage of an internal improvement program that creates employee advocates, reduces employee turnover and improves the performance of front-line employees. (PRWeb Oct 24, 2007)

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]]> http://www.prweb.com/releases/2007/10/prweb563110.htm Casinos Can Take Steps to Create Effective Managers and Supervisors, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/10/prweb561409.htm New or old, large or small, tribal or corporate - many casinos wish they had stronger, more effective managers and supervisors, and there are ways to make that happen. (PRWeb Oct 18, 2007)

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]]> http://www.prweb.com/releases/2007/10/prweb561409.htm Robinson & Associates will Participate in Employee Communication Panel During Global Gaming Expo http://www.prweb.com/releases/2007/10/prweb560540.htm Martin R. Baird, chief executive officer of Robinson & Associates, Inc., will participate in a panel presentation on employee communication at Global Gaming Expo (G2E) next month in Las Vegas. (PRWeb Oct 15, 2007)

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]]> http://www.prweb.com/releases/2007/10/prweb560540.htm Blend Awareness Into Service and Turn Guests Into Advocates, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/10/prweb559419.htm Casino employees who are aware of their guests and their needs at all times can turn those customers into advocates for the property. (PRWeb Oct 10, 2007)

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]]> http://www.prweb.com/releases/2007/10/prweb559419.htm Casinos Should and Can Calculate Return On Investment in Employee Training Programs, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/09/prweb555887.htm An internal improvement program at casinos usually requires employees to go through training, and casinos should calculate the return on investment in that training to be sure they have made a good investment in their employees. (PRWeb Sep 26, 2007)

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]]> http://www.prweb.com/releases/2007/09/prweb555887.htm Robinson & Associates White Paper Explores the ROI Question for Casino Internal Improvement Programs http://www.prweb.com/releases/2007/09/prweb554191.htm It's the one question casino management is most likely to ask when considering an internal improvement program to boost a property's performance - what will be the return on investment? Robinson & Associates, Inc., has published a white paper on the subject. (PRWeb Sep 19, 2007)

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]]> http://www.prweb.com/releases/2007/09/prweb554191.htm Casinos Can Determine Improvement Program's ROI by Breaking Down Percentage Increase in Revenue, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/09/prweb553192.htm Casinos that implement internal improvement programs to boost performance and then actually realize an increase in revenue can determine how much the program contributed to the gain and then calculate the program's return on investment. (PRWeb Sep 14, 2007)

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]]> http://www.prweb.com/releases/2007/09/prweb553192.htm Internal Casino Improvement Is More Than Employee Training and Its Return On Investment Is Worth Calculating, Says Robinson & Associates, Inc. http://www.prweb.com/releases/2007/09/prweb552469.htm Casinos that roll out internal improvement programs to boost performance must understand that much more than employee training is involved and that measuring return on investment of such programs is difficult but worthwhile. (PRWeb Sep 12, 2007)

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]]> http://www.prweb.com/releases/2007/09/prweb552469.htm