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     <title>New Book:  The Good Old Days-When Customer Service Actually Mattered</title>
     <link>http://www.prweb.com/releases/2002/07/prweb41427.htm</link><description>   <![CDATA[ <P>This book comes at a time when we really need to take a good look at what is going on in Corporate America. Businesses are not being handled as it was years ago and it is time to get back to the basics or providing good honest customer service.As we go through our daily lives, do you ever stop to think about the lousy service being provided by restaurants, discount stores, grocery stores, drug stores and you name it and the bad service is certainly there.   The truth is that no one gives a darn about Customer Service.  Why?   Could it be that these business think that we have to except their poor service?    The general conscience is that they are no worse than their competitors, so therefore we will continue to accept their poor service.   (PRWeb Jul 1, 2002)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2002/07/prweb41427.htm">http://www.prweb.com/releases/2002/07/prweb41427.htm</a></P>]]>
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