PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.rsspad.com/rss2a/76083.xml PRWeb.com Press Release Feed - Press Releases en xml@emediawire.com xml@emediawire.com 30 National Capital Area Executive Receives Prestigious Award from the Information Technology Service Management Forum http://www.prweb.com/releases/2007/12/prweb575262.htm Holmes and Associates, Inc. announced that Kirk Holmes, its President and CEO, has been named "2007 Member of the Year" by the Information Technology Service Management Forum USA (itSMF USA). The itSMF USA is a leading 8,000 member not-for-profit association of individuals and organizations providing information technology services. (PRWeb Dec 10, 2007)

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]]> Mon, 10 Dec 2007 08:00:00 GMT http://www.prweb.com/releases/2007/12/prweb575262.htm Adopting ITIL in the Army National Guard http://www.prweb.com/releases/2005/03/prweb223219.htm This discussion is relevant to any organization that provides or uses IT services, and will include real world examples of what you may encounter as you start to implement IT service management best practices. ITIL is the world’s most popular non-proprietary collection of service management best practices. (PRWeb Mar 31, 2005)

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]]> Thu, 31 Mar 2005 08:00:00 GMT http://www.prweb.com/releases/2005/03/prweb223219.htm Fixing Help Desks that Don’t Help http://www.prweb.com/releases/2004/05/prweb128969.htm The National Capital Area Local Interest Group of the IT Services Management Forum (itSMF) is holding a case study discussion and presentation on help desk outsourcing and implementation of Information Technology Infrastructure Library (ITIL) best practices to reduce costs and improve service. RSVP requested. (PRWeb May 29, 2004)

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]]> Sat, 29 May 2004 07:00:00 GMT http://www.prweb.com/releases/2004/05/prweb128969.htm Secrets Of Successfully Launching Best Practices for Information Technology Service Management http://www.prweb.com/releases/2003/11/prweb88143.htm Come and learn from an experienced IT Service Manager how he started using ITIL to implement world class Information Technology Service Management. On November 13th, 2003 the National Capital Area Local Interest Group of the IT Service Management Forum USA (itSMF) is hosting a case study presentation in Vienna, Virginia. An industry-leading IT Service Manager at a large international organization will walk through details of how he initiated the transformation of his organization’s IT Service Management capability. (PRWeb Nov 7, 2003)

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