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     <title>Help Desk Software Built on Web 2.0 Principles Has Been Released</title>
     <link>http://www.prweb.com/releases/2007/02/prweb504009.htm</link><description>   <![CDATA[ <P>New help desk software based on Web 2.0 principles is launched by Polar. &quot;Open data&quot; is the product&#039;s distinguishing quality: the content of all incidents in the system is completely open, visible to all users and searchable through Internet search engines. (PRWeb Feb 11, 2007)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2007/02/prweb504009.htm">http://www.prweb.com/releases/2007/02/prweb504009.htm</a></P>]]>
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     <title>Polar Service Desk released!</title>
     <link>http://www.prweb.com/releases/2004/10/prweb165822.htm</link><description>   <![CDATA[ <P>Polar has just released Polar Service Desk, service support software which brings incident management to the ITIL level. It features Incident Management, Service Level Agreements, Reporting and more. (PRWeb Oct 12, 2004)</P>
                                <P>Read the full story at <a href="http://www.prweb.com/releases/2004/10/prweb165822.htm">http://www.prweb.com/releases/2004/10/prweb165822.htm</a></P>]]>
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